TV Repair

srochelle

Aug 7, 2014 at 5:56am Edited

I am looking to repair my 55 inch flat screen. It was purchased in February at Sears w/o the extended warranty. I have the parts, I just need a repair shop to fix it. I've been fighing with Sears since late June to no avail. I decided to try and get the tv fixed on my own but know of any repair shops locally.

Please advise. Thanks!

dodgerfan1

Aug 7, 2014 at 7:27am

Since your TV should have come with a warranty of at least one year, they should repair it. If you try to do it yourself you might run the risk of voiding the rest of the warranty which probably lasts for several years on some parts. You might contact the manufacturer or alternatively just tell Sears that you wish to return the set or you will take them to small claims court.

grahamb

Aug 7, 2014 at 7:36am

Sears wouldn't honor the warranty, the manufacturer would.

Tom_Reingold

Aug 7, 2014 at 8:04am

Take it to Ralph. If he thinks you can get Sears to fix it under warranty, he will walk you through the process. If not, he can fix your TV.

http://www.onestoprepairsnj.com/
One Stop Repairs
8A Burnett Ave.
Maplewood, NJ 07040-2917
Phone: (973) 761-6635
info@onestoprepairsnj.com
Location

srochelle

Aug 7, 2014 at 8:48am

Thanks! I will give him a call.

bak

Aug 7, 2014 at 9:03am

+1 fixed my flat screen, honest and affordable.

Tom_Reingold

Aug 7, 2014 at 11:34am

bak said:
+1 fixed my flat screen, honest and affordable.

Actually, there aren't many people who can truly appreciate the depth and breadth of this man's skills. His skill set is becoming rarer, and he is at the top of them. When his generation dies out, I wonder what the world will be like.

kthnry

Aug 7, 2014 at 12:01pm

I agree, Tom. Is anyone learning this stuff any more? There's a resurgence of interest in old tube stereo equipment, but we're losing the ability to service and maintain it. Maybe we can import technicians from Russia. I hear they are masters at keeping old electronics running. I believe it's the only country still manufacturing tubes, and the quality is very high.

ace789nj

Aug 7, 2014 at 1:00pm Edited

Actually, the way these new things are made, repairs are a lot simpler to do on your own. Back in the day...not so much.

@srochelle what is wrong w it, how did you know which parts to get?

Tom_Reingold

Aug 8, 2014 at 3:51am

ace789nj said:
Actually, the way these new things are made, repairs are a lot simpler to do on your own. Back in the day...not so much.

Ralph tells me the big TV's are hard to work on, and it's not as if you can dispose of them when there's a problem.

Steve

Aug 8, 2014 at 4:44am

grahamb said:
Sears wouldn't honor the warranty, the manufacturer would.

This. Call the manufacturer or look at the manufacturer's website for a warranty servicer.

srochelle

Sep 9, 2014 at 10:06am

I don't know for sure what was wrong with it other than we'd hear sound but didn't get a picture.

Just to update you all, the manufacturer sent the parts. I watched a YouTube video on how to replace the parts. It was quite easy!!!

Thanks!!!!!!

gonets

Sep 9, 2014 at 1:49pm Edited

Ralph at One Stop Repair is as good as Tom and BAK say he is. He fixed my HDTV by finding a defective component that was no bigger than the head of a pin. Took him days of off and on tinkering but he only charged me the amount he quoted.
Also took an old lamp to him. He fixed it and I had back in a couple of days. Basically he can fix everything from a toaster to HDTV. Before giving up on that d reliable appliance that broke down bring it to Ralph and see if he can breath new life into it.

yellowgato

Dec 3, 2016 at 12:48pm

I have to give a shout out to One Stop Repair. I had an issue with my TV and had come here to look for referrals. Contacted One Stop Repair based on this thread via email and got a call back quite quickly. While the owner (Ralph?) couldn't take my project because it was too large a TV and he didn't have space for it, he did offer advice that the problem was likely with my TV main board and gave me suggestions on how to order and replace it myself. Even said to call back if I had further questions. That was a month ago. I just got my replacement board after I ordered it and the fix totally worked! All this from a friendly over-the-phone response and without charge from someone who was willing to help even when he couldn't take the job.

What a gem of a business we have around here!

kthnry

Dec 3, 2016 at 3:48pm

Ralph is the best. That being said, he told me a couple weeks ago that he's looking to get out of the TV business. They're not as repairable as they used to be, and he just doesn't have the room for these giant TVs. So call before hauling it in.

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