Help Center and Contact Support for the message board

Nov 16, 2015 at 8:16am
Need support - use this link: https://worldwebs.com/town-support/

Thanks, jamie. I've bookmarked the thread. Know I'll need it at some point.


When you use it, Pavel emails you to let you know what's happening. Lovely feature all round.


Pic uploaded - but you may not be able to see it yet.


ok then.  so far so good....


What an amazing pic!


alright, clever clogs, I'll try too:

Nope, emoticons still not working for me. 'S OK. 


I'm testing IE9 at the moment, but haven't looked at emoticons.   


joanne said:

alright, clever clogs, I'll try too:

Nope, emoticons still not working for me. 'S OK. 

This is still in our list - the issue we have resolved with ctrzaska was that no images or style sheets where loading on his browser at work - which makes that site practically unusable - so this has been a big fix.

Here's a screenshot of how the page was loading:


I'm glad for any progress for others: really, this is an exciting project! Please don't think I was being impatient. Just thought, as I had time on my hands, and those pix are so crisp and artwork so good, that I'd try. 

Am happy to wait. Really!


How do we contact support? The links aren’t working 

jamie said:

We now have a Help Center that I hope will answer many questions:

https://worldwebs.zendesk.com/

Also underneath your name there a link to Contact Support - so if you're having any issues you can submit it there - it's much easier for us to keep track of things:

https://myaccount.worldwebs.com/support


NannyHeroesAgency said:

How do we contact support? The links aren’t working 

jamie said:

We now have a Help Center that I hope will answer many questions:

https://worldwebs.zendesk.com/

Also underneath your name there a link to Contact Support - so if you're having any issues you can submit it there - it's much easier for us to keep track of things:

https://myaccount.worldwebs.com/support

There's a Help Center link at the bottom of the page that goes here:

https://worldwebs.com/town-support/

I have heard an issue with spam being sent through the job market and will be looking into it.


Zendesk isn't working (at least, not for me).

I don't have any problems, I was just checking to see where the links went.


The Support link isn't working for me, either...


ridski said:

Working for me.

I tried a couple of browsers last night (my time) and got the same (non-working) result.

However, it is working now!


Can anyone let me know where they are seeing the zendesk link?  That's old.


Ah - I suppose they got it from this thread that was started in 2015.  grin  I'll adjust the first comment.


jamie said:

Ah - I suppose they got it from this thread that was started in 2015. 
grin
  I'll adjust the first comment.

Ha!  I didn't notice it was an old thread ....


hi jamie,

I think search is broken. I searched nan's post for the word coup and the latest is from Jan if I search in the Russia forum. And I just noticed that if I don't pick any category, the "What does putin want" thread doesn't even show up in the results. Is that the intended behavior?

Thanks


drummerboy said:

hi jamie,

I think search is broken. I searched nan's post for the word coup and the latest is from Jan if I search in the Russia forum. And I just noticed that if I don't pick any category, the "What does putin want" thread doesn't even show up in the results. Is that the intended behavior?

Thanks

Thanks for the heads up - that's an odd one - I'll look into it.



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