In my experience, if they don't reach you to sign, you'll receive a message that the item is at a FedEx facility where you can pick it up.
Thanks. I know that but I did not want to go out to a Fed Ex office. The very reason I ordered delivery was to avoid outside contact as much as possible.
After a call to Fed Ex where we ended up talking to someone at a call center which might have been in India who couldn't understand what were were saying we reached a woman who understood and was very helpful and we later received a call back from Federal Express acknowledging the problem and understanding our explanation of how the intercom in the building works. Additionally I left a note pasted to the door to the Lobby explaining what the delivery person should do.
Thanks for responding.
I receive a lot of FedEx shipments (orchids). Depending upon time of the year, I leave a note with special instructions on my front door (in the summer: Pls put box in the shade at the back of the house, etc.).
I find that FedEx drivers generally read and comply. USPS employees less so.
Fed EX is not requiring signatures at this time. They are just leaving at front door after ringing bell. I have had 3 packages deliver this week that would normally require a signature.
Is there a way to set it up so they call or text when the package is delivered?
jim4284 said:
Fed EX is not requiring signatures at this time. They are just leaving at front door after ringing bell. I have had 3 packages deliver this week that would normally require a signature.
A delivery of wine must be signed for by an adult.
yahooyahoo said:
Is there as way to set it up so they call or text when the package is delivered?
When we tried to explain the intercom to a person at the Fed Ex call center he kept repeating over and over that drivers can't call customers and when we tried to explain that that was not what we were asking he disconnected the call!
We finally got a responsive person on the phone and even got a call back. We will see what happens today when the delivery has now been re-scheduled.
Thank you all for your responses
The problem continues. Email from Fed Ex at about 4:00 PM claims driver was here at around 2:30. We have been sitting here waiting for someone to call on intercom. No one did. I left a sign with instructions on door to lobby. Further if the Driver had been here he would have left a note and there is no note. We reached a person on the phone who said she would instructor the dispatcher to instruct the driver and that delivery would be tomorrow between 8:00 AM and 2:00 PM
STANV said:
jim4284 said:
Fed EX is not requiring signatures at this time. They are just leaving at front door after ringing bell. I have had 3 packages deliver this week that would normally require a signature.
A delivery of wine must be signed for by an adult.
I got wine earlier this week. Looked at the UPS guy through the window and, given that I look just a tad over 21, he waved and left the wine.
Steve said:
STANV said:
jim4284 said:
Fed EX is not requiring signatures at this time. They are just leaving at front door after ringing bell. I have had 3 packages deliver this week that would normally require a signature.
A delivery of wine must be signed for by an adult.
I got wine earlier this week. Looked at the UPS guy through the window and, given that I look just a tad over 21, he waved and left the wine.
Was it Walter?
I know one of the regular UPS guys very well. Do not know the Fed Ex guys who are always changing.
So yesterday we were told the delivery would be today between 8 AM and 2 PM and the driver and dispatcher would be given specific instructions. So at about 1:45 the delivery having not arrived I went downstairs and waited. Fed Ex did not show.
I came up, called Wine Library and cancelled the Order. They were most helpful and said I would get a credit.
NOW AS I STARTED TYPING I received a call from the Fed Ex warehouse saying that since three deliveries had been attempted the delivery was returned to there and I could go there to pick it up or it could be sent to a nearby Fed Ex office. I replied that either were further away than the Wine Library itself and that I had just told WL to cancel. He and I had a cordial conversation and he apologized.
End ( I hope) of saga.
STANV said:
End ( I hope) of saga.
I hope so too. At least you're still alive. Jeez.
We ordered from Gary in Madison . They put it in your trunk . Very easy and fast .
Stephen Whitty Presents - Hometown Movie Stars: The Celebrated Actors Of CHS
May 6, 2024 at 7:00pm
'Beethoven's Wrong Note: A Steampunk Opera'
May 12, 2024 at 2:00pm
(Classic Painting and Materials) Fair Prices. Spring and Summer Specials
Apr 25, 2024 at 5:14pm
Apr 25, 2024 at 8:08am
Apr 24, 2024 at 1:13pm
****Laundry + Bedrooms Organization : closets,drawers,shelves
Apr 24, 2024 at 8:04am
Apr 25, 2024 at 6:15pm
PF504 FT Companion/FA for 16 Year Old (ASAP Start)
Apr 25, 2024 at 4:05pm
Apr 25, 2024 at 12:24pm
Part-time long term Nanny for toddler boy in Basking Ridge
Apr 24, 2024 at 7:49pm
PF802 FT M-Th Nanny for 2 (ASAP Start)
Apr 24, 2024 at 1:21pm
Photo Booth Attendant- Great for high school senior, college student, profeessional
Apr 24, 2024 at 5:55am
I am expecting a delivery for which I must sign. However I live on the 4th Floor of an Apartment Building and the Fed EX Drivers apparently will not use intercom to tell us package is here so we can go downstairs and sign.
Has anyone ever experienced this problem? Advice?