That has been our experience, sadly (though I also don't think it was the same under the new owners anyway).
Tenuously related anecdote.
I moved out of state in 2015. Earlier this year I had to travel to Philly, Allentown and NYC for work. I leave Allentown at 3 PM, get on 78 and realized I had the rest of the day to myself. I get to Union and make the turn. I head down Springfield Ave, pull up outside Church’s and...closed.
In their defense there was some pretty heavy construction right outside the door, but I was still disappointed.
I drove by, so I didn't get a close look at exactly what it said, but it looked like there was a sign reading that it would be closed until some time in November.
Promote your business here - Businesses get highlighted throughout the site and you can add a deal.
There's no answer. I've only ordered once or twice since they changed owners...so it's been a while.