Carpet installation: Empire, Home Depot, Lowes? archived
Home Depot just did a great job at my house, pretty large job.
I know people are loathe to recommend them, but their service, price, install was excellent.
I know people are loathe to recommend them, but their service, price, install was excellent.
We also had two separate but very positive experiences with Home Depot and the prices were great.
I've read complaints about the quality of Empire's "deal" carpets.
I used Home Depot for three rooms in my mother's condo and they were great.
I used Home Depot for three rooms in my mother's condo and they were great.
The deal carpets with Empire are quite frankly, yuck. However they do sell higher end, nice carpets and you have the luxury of them coming to you so you can see the carpet sample in your room.
Glad to hear the positive comments about HD for carpeting. I was wondering about that recently.
Glad to hear the positive comments about HD for carpeting. I was wondering about that recently.
composerjohn said:
Empire cost about 2000% higher than everyone else.
Disagree, in my recent experience I was able to negotiate. It helped that I had already priced out carpet at Home Depot and was able to say "x is what I'm comparing this too." Also Empire's cost includes installation and the padding so make sure you compare apples to apples.
A client of mine had a great experience using @carpetgirl who posts on MOL.
TarheelsInNj said:
composerjohn said:
Empire cost about 2000% higher than everyone else.
Disagree, in my recent experience I was able to negotiate. It helped that I had already priced out carpet at Home Depot and was able to say "x is what I'm comparing this too." Also Empire's cost includes installation and the padding so make sure you compare apples to apples.
Well, admitally, I received the Empire estimate many years ago (in 2004). But it certainly was more than double everyone else (including installation and padding). The sales girl was really bad too.
I've used freid carpets I believe it is, on route 22, based on reviews here on MOL. They were good, but I wouldn't say their services were above and beyond Home Depot's, at least not from what I'm reading. They're more expensive than Home Depot, too. I'm going to give Home Depot a try within the next couple of months.
Fried Carpets, that's who I used . I thought they were great. They had the lowest price.
We're they? I shopped around briefly and they were on the higher end. Of course this was in 2007/2008. I was afraid to use Home Depot then.
composerjohn said:
TarheelsInNj said:
composerjohn said:
Empire cost about 2000% higher than everyone else.
Disagree, in my recent experience I was able to negotiate. It helped that I had already priced out carpet at Home Depot and was able to say "x is what I'm comparing this too." Also Empire's cost includes installation and the padding so make sure you compare apples to apples.
Well, admitally, I received the Empire estimate many years ago (in 2004). But it certainly was more than double everyone else (including installation and padding). The sales girl was really bad too.
Maybe they've realized they need to compete! I do think the salespeople can be hit or miss based on the variety of reviews I've heard. Ours was good though, and was actually helpful... I didn't find Home Depot was really able to guide me in any particular direction and their selection is a little overwhelming, so you should have some strong ideas of what you're looking for.
Horrible experience with Empire...we had a large area to be carpeted. They would only send 2 people
It took 3 days for them to get it right...they unrolled the new carpet on our driveway on a snowy day. Just overall very unprofessional.
It took 3 days for them to get it right...they unrolled the new carpet on our driveway on a snowy day. Just overall very unprofessional.
Carpet installation is done better by the hands of a professional itself . It is more feasible if we get our carpets fixed by the one whom we buy from . For Best carpet quality and services for carpets visit our site at http://www.nourisonhospitality.com
I used Home Depot a couple of years ago for basement carpeting and I was happy with the results.
We used Home Depot 3 years ago and Lowes this past July and had great experiences with both. We had Empire drop by for an estimate and they were indeed exponentially higher on the quote than what we ended up paying and quality was inferior to Lowes. I know you can/should negotiate with Empire but pricing was so ludicrous I didn't even bother.
@mwnewbie, I found it very helpful that I had priced out HD before speaking to Empire. Then I was able to say "look, I have x price elsewhere. Can you do better?" It would have been much harder to do it the other way.
That also helped when I went to the Carpet place on 10. I realized pretty quickly that they didn't have anything in my price range, even in remnant.
That also helped when I went to the Carpet place on 10. I realized pretty quickly that they didn't have anything in my price range, even in remnant.
Just used HD for a very large basement job (100 yards) with commercial carpeting. Installation was fabulous (but be sure you are first job of the day). Turned out there was a problem with carpet itself (a "mill defect" that looked like a seam where there was none) and the resolution was everything possible to make the customer happy: offering to replace entire job, and ultimately refunding me entire cost of carpet itself! Would use again in a heartbeat.
The Carpet Girl is incredible. Has a great showroom on 22, will come to you, really competitive prices and Dianne is fabulous. I have been a long time fan from afar but she recently carpeted my garage. Her quote was 1/2 of Empire's and the results were perfect. She's my go to for all things flooring moving forwards. And she's local, a MOL advertiser and an all around fantastic gal! If you call her, tell her Meg says hi! And you really should call her!
Funny to see this thread resurrected - FWIW we were unimpressed with the selection at HD and Lowes and wound up with the Carpet Mill on rt 10 in East Hanover. Very, very happy with the selection, the price, and especially the installation - a couple of oddly-angled staircases, not to mention the removal of the previous carpet (which had apparently been installed by the most enthusiastic staple-gun wielder EVER).
That guy was surely the one who installed carpet on my stairs. I removed it myself and lost count, and fingernails, but I still find staples like they're sprouting there.
I checked out Carpet Mill for replacement carpet and was pretty impressed with the prices and selection of all-wool carpet, but am currently frozen by having to choose a color.
I checked out Carpet Mill for replacement carpet and was pretty impressed with the prices and selection of all-wool carpet, but am currently frozen by having to choose a color.
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