Advice on reaching the IRS?
Try calling the IRS Taxpayer Assistance Center or, if you have the time, just go there in person.
Sheffield Street is a small street near the end of Mountain Avenue just before it meets Rt 22 West.
200 Sheffield St.
Mountainside, NJ 07092
Monday-Friday - 8:30 a.m. - 4:30 p.m.
(908) 301-2112
Another path is the Tax Advocate, which is "an independent organization within the IRS, TAS is here to protect your rights as a taxpayer, and help you with tax problems you can't resolve on your own."
https://en.wikipedia.org/wiki/Office_of_the_Taxpayer_Advocate
Nearest office:
955 S Springfield Ave,
Springfield Township, NJ 07081,
(973) 921-4043
Wow, also excellent, dianaid.
I'm wondering which of the two to try first?
are you waiting wth your phone on speaker? I was doing that and kept getting disconnected
My fault or theirs, I don't know, but these guys mishandled my payment when I paid for 2 years with one check.
When trying them on the phone, voicemail tells me they are exceedingly busy and I literally get disconnected when the voicemail maze reveals I need the assistance of a live body. Additionally, two letters, one sent certified, have been ignored and penalties continue to accrue.
If I can't reach them via phone or certified mail, what's left?