1st world rant

snowmom

So angry and disappointed with Overstock. [sadly not the first time - you'd think I would have learned the first time]

Overstock f'd up! After a week and a half of dicking around they finally called and admitted they did NOT have the promised item and would NOT be able to get it. Bathroom renovation stalled? Never again, Overstock - you are unreliable and disorganized. AVOID!!


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kibbegirl

Several years ago, we ordered a sink cabinet and basins from Overstock to complete a bath renovation. No issues. Fast forward a few years later, their delivery has become uncertain and sending big items back to them is cumbersome. I don't use them. Not just because of those issues but because I don't think they offer a huge array of modern choices for the home. Also, I no longer find their prices competitive. Try Wayfair.


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shh

I had a similar issue recently with another company, I think Hayneedle but TBH, I think they're all the same. I searched and searched for the perfect light, they were the only ones who had it in stock. I ordered it only to find out it's been disconinuted (which explains why even the manufacturer didn't have it in stock). Back to the old drawing board. 

I've been having better luck with Amazon. Several fixtures arrived damaged and new ones shipped immediately. 


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The Soulful Mr T

say whatchoo will about Amazon but their Prime shipping and return services are unparalleled.  There’s a small 5 and 10, for lack of a better term, near me, that is an official Amazon return location. As soon as I drop the item off there, they log it in and my refund is done. Before I Get home, my card has been credited. Amazing. It’s hard to shop elsewhere. 


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Meri

I had the same problem with Wayfair.  A bathroom vanity that I ordered kept arriving cracked in places and returning it was a nightmare and made our renovations take even longer.  We need to redo another bathroom in our house and next time, I'm going to go to local showrooms where at least your meeting with actual salespeople who want your business. 


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Sally
The_Soulful_Mr_T said:
say whatchoo will about Amazon but their Prime shipping and return services are unparalleled.  There’s a small 5 and 10, for lack of a better term, near me, that is an official Amazon return location. As soon as I drop the item off there, they log it in and my refund is done. Before I Get home, my card has been credited. Amazing. It’s hard to shop elsewhere. 

 I have same experience when returning via UPS store.  I have an email notifying me of the refund before I get home from the dropoff.  Is your 5 and 10 in SOMA??


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The Soulful Mr T
sac said:


The_Soulful_Mr_T said:
say whatchoo will about Amazon but their Prime shipping and return services are unparalleled.  There’s a small 5 and 10, for lack of a better term, near me, that is an official Amazon return location. As soon as I drop the item off there, they log it in and my refund is done. Before I Get home, my card has been credited. Amazing. It’s hard to shop elsewhere. 
 I have same experience when returning via UPS store.  I have an email notifying me of the refund before I get home from the dropoff.  Is your 5 and 10 in SOMA??

 No, I live In Jersey City now. It's here.


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